Refund & Returns Policy

At Subrang Fashion, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You can return eligible products within 7 days of delivery.

  • The item must be unused, unworn, and in the same condition that you received it.

  • It should also be in the original packaging with all tags intact.

  • Certain items such as sale items, customized products, or innerwear are not eligible for return.

Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status.

  • If approved, a refund will be initiated to your original payment method within 7–10 business days.

  • Shipping charges are non-refundable.

Exchanges

  • We offer size exchanges for the same product, subject to availability.

  • If the desired size is not available, you can opt for a refund or store credit.

Damaged or Wrong Product

  • If you receive a damaged, defective, or incorrect item, please contact us immediately with proof (images/videos).

  • We will arrange a replacement or full refund at no extra cost.

How to Initiate a Return

  • Contact our support team at [your email/phone] within the return window.

  • Provide your order ID, product details, and reason for return.

  • Our team will guide you through the return pickup or shipping process.